Refund policy

Return and Refund Policy
Effective Date: April 7 2026

At THE METAPHYSICAL CAT LLC, we want you to be completely satisfied with your purchase. If you are not entirely satisfied, we are here to help.

1. Returns
You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be:

Unused and in the same condition that you received it.
In the original packaging.
Accompanied by a receipt or proof of purchase.
[Optional: Add any non-returnable items here, e.g., "Gift cards, software, and personalized items are exempt from being returned."]

2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

[Optional: If you provide free return labels, change this to: "We will provide a prepaid return shipping label for all eligible returns."]

4. Damaged or Defective Items
If you received a damaged or defective product, please contact us immediately at elainemalinowski@themetaphysicalcat.com with photos of the damage, and we will arrange for a replacement or a full refund at no additional cost to you.

5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [Support Email Address] and send your item to: 1624 Dixie Way Melbourne FL 32935

6. Contact Us
If you have any questions on how to return your item to us, please contact us:

Email: elainemalinowski@themetaphysicalcat.com
Website: themetaphysicalcat.com